Support Desk
Quick References |
| Username |
| your_email@nebnet.net |
| IMAP Mail Server |
| mail.nebnet.net |
| IMAP Port |
| 993 |
| IMAP Settings |
| SSL/TLS = On |
| SMTP Mail Server |
| smtp.nebnet.net |
| SMTP Port |
| 587 |
| SMTP Settings |
| STARTTLS = On SMTP Auth = On SPA = Off |
Troubleshooting & FAQ
Check our Frequently Asked Questions (FAQ) page to see if you question may have already been answered: Troubleshooting & FAQ.
Support Desk
We have a team of local support desk representatives that will be happy to assist you.
When contacting the Support Desk you will be presented with an option to speak to a technician, or to leave a message for the next-available technician to
return your call. It may be possible all representatives are assisting other customers, and rest assured if you leave a message your call will be returned
by the first available Support Desk personnel.
7 Days a Week / 365 Days a Year:
7:00am - 10:00pm
By Phone: 1-800-232-7094
By Email: support@nebnet.net
Email Configuration
What you need to know…
| Setting Type | Recommended Configuration | Alternative Option (Legacy) |
| Incoming Server (IMAP) | mail.nebnet.net | mail.nebnet.net |
| Incoming Port | 993 (with SSL/TLS turned ON) | 995 (for POP3 with SSL) |
| Outgoing Server (SMTP) | smtp.nebnet.net | smtp.nebnet.net |
| Outgoing Port | 587 (with STARTTLS) | 465 (with SSL/TLS) [preferred by some Apple device / app settings] |
| SMTP Authentication | Required (Checked / On) | Required (Checked / On) |
| SPA/Secure Password Authentication | Must be OFF / Un-checked [above settings already encrypt password] |
Must be OFF / Un-checked [above settings already encrypt password] |
| Username | Your full email address (xxxxx@nebnet.net) | Your full email address (xxxxx@nebnet.net) |
Webmail
You also have the option to log in to view your email on the web from any PC. Simply insert your username and password for our service.
Email Filtering Service
Our email filtering service blocks unwanted junk and spam emails, as well as harmful viruses. Login here to review any quarantined email, as well as customize your filters and block or approve senders.
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